Digitising 10+ mid-sized companies
Result: productivity up by at least 20% and processes that no longer depend on paper.
Digitalisation · AI · Automation
Less manual work. More time for what matters.
We help companies digitise their processes, automate repetitive tasks and adopt AI, with tools built around the way your teams actually work.
Senior-led delivery
GDPR-aware by design
FR · EN · PT · ES
Workflow running
Customer requestE-mail, portal or chat
IncomingAI assistantUnderstands, classifies, drafts
AIYour toolsCRM · ERP · Jira · Microsoft 365
AutomatedHuman approvalYour team stays in control
HumanDone & measuredLogged, tracked, reported
Done
Services
All our services, built for your growth.
Transformation
Processes & Platforms
1,700+
users on a single ERP migration led by our team
10+
mid-sized companies (200 to 500 employees) digitised
+20%
productivity gained through digital processes and business tools
35%+
fewer misrouted support tickets after a workflow redesign
Results from DreamOnIT projects and our team's previous roles.
New · Multilingual NOC centres
Your multilingual NOC and support centres, from level 1 to experts.
We set up and run network operations centres (NOC) and IT and telecom support centres, in your customers' languages.
What is a NOC?
A NOC (Network Operations Centre) is a team that watches your networks, servers and services day and night. It detects incidents, resolves them or passes them to experts, and reports back against guaranteed response times (SLAs). In short: your customers are looked after, even at night, without you hiring a full team.
- French, English, Spanish, Portuguese, Italian, German and other languages to match your markets
- Business-hours or 24/7 coverage, with SLAs and reporting
- We build and operate it, or build it and transfer it to you
L1
Service desk & monitoringMultilingual first contact, tickets, 24/7 monitoring, first diagnosis
L2
Technical supportIT, network, mobile, IoT, roaming, business applications
L3
ExpertsTelecom and IT engineers, major incidents, liaison with your vendors
★
GovernanceRACI, ITSM, SLAs, monthly service reviews
Case studies
Real projects. Measurable results.
Support tickets that reach the right team, first time
Result: misrouted tickets reduced by more than 35%, with faster resolution.
From paper to digital across a five-company group
Result: paperless internal processes and one governance model for all companies.
Partners
Partner of the platforms you use.
MicrosoftPartner
Bitrix24Gold Partner
monday.comPartner
InfobipPartner
SoftOnePartnerExperts (with no vendor partnership) in configuring, automating and improving Jira, Jira Service Management, Confluence, Rovo and ServiceNow. We also work with Google Workspace, Acumatica, Microsoft Dynamics, SolidWorks PDM and all major APIs. Product names are trademarks of their respective owners.
FAQ
Questions we often hear.
We are a small company. Is this for us?
Yes. Many of the biggest wins are small: one automation that saves a few hours every week, or one tool that replaces a pile of spreadsheets. Starter projects have a fixed price agreed upfront.
Do we need to change the tools we use?
Usually not. We start from what you already pay for (Microsoft 365, Google Workspace, your CRM or ERP) and make it work harder before recommending anything new.
How do you handle our data and confidentiality?
We sign an NDA before looking at sensitive information, apply least-privilege access and work in line with GDPR.
How long does a typical project take?
A focused automation can go live in a few weeks. Larger transformations, such as an ERP or CRM rollout, are planned in phases with a result at each stage.
Which languages do you work in?
French, English, Portuguese and Spanish.
Tell us what slows your team down.
A 30-minute conversation is usually enough to see where digitalisation or automation will pay back first.