ITSM & supportExpertise, no vendor partnership
Jira
Configuring, automating and improving Jira: ticket and request tracking, projects, workflows and the link with ITSM.
Jira is Atlassian's platform for tracking team work: tickets, requests, software and business projects (Jira Software and Jira Work Management were merged into a single Jira in 2024). For ITSM it works with Jira Service Management. We configure, simplify and automate Jira for clear tracking, from ticket to project.
What we do
Tickets & requestsIssue types, priorities, assignment and end-to-end tracking
WorkflowsStatuses and transitions that match reality
AutomationAutomatic rules, SLAs, notifications and integrations
Projects & reportingScrum, Kanban and dashboards for teams and management
Related services
Enterprise Digitalisation
From paper and spreadsheets to simple, measurable digital processes, team by team.
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Transitions
Change tools, organisation or provider without stopping the business.
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Continuous Improvement – Lean Six Sigma
Fewer errors, less waiting, less waste: measured and lasting.
Learn more →
Contact
Let's talk about your project
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